Privacy Policy

Your Privacy Matters

City Mart Deals respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Introduction

This Privacy Policy governs the collection, use, and protection of personal information by City Mart Deals (operating at deals.citymarteg.com), owned and operated by City Mart Egypt.

Data Controller:
City Mart Egypt
Addresses: Al-Hussein, Mokattam, Go Bus Station, Cairo, Egypt
Email: legal@citymarteg.com
Website: deals.citymarteg.com

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following information when you use our website:

Contact Information: Email address, name (if you contact us or subscribe to newsletters)
Communication Data: Messages you send through contact forms, emails, or WhatsApp
Feedback & Reviews: Comments or reviews you may submit

✓ Important: We do NOT collect or store payment information. All purchases are processed directly by retailers (e.g., Amazon), not by us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

Data Type	Purpose	Legal Basis
IP Address	Security, analytics, fraud prevention	Legitimate interest
Browser & Device Info	Website optimization, compatibility	Legitimate interest
Pages Visited	Analytics, user experience improvement	Legitimate interest
Referral Source	Marketing effectiveness analysis	Legitimate interest
Time & Date of Visit	Usage patterns, performance monitoring	Legitimate interest

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies. See our Cookie Policy for detailed information.

Types of Cookies We Use:

Essential Cookies: Required for website functionality (cannot be disabled)
Analytics Cookies: Google Analytics to understand website usage
Affiliate Tracking Cookies: Amazon and other affiliate programs to track referrals
Marketing Cookies: Meta Pixel, Google Ads (if you consent)

3. How We Use Your Information

We use collected information for:

Website Operation: Providing, maintaining, and improving our website functionality
Customer Service: Responding to your inquiries, comments, or support requests
Analytics: Understanding how visitors use our site to improve user experience
Affiliate Tracking: Tracking affiliate referrals to earn commissions from partner retailers
Marketing: Sending newsletters or promotional emails (only with your consent)
Legal Compliance: Meeting legal obligations and enforcing our terms
Security: Detecting and preventing fraud, abuse, or security incidents

4. Third-Party Data Sharing

⚠️ We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We Share Data With:

Third Party	Data Shared	Purpose
Amazon	Click data, affiliate referral ID	Affiliate commission tracking
Google Analytics	IP address, pages visited, device info	Website analytics
Meta (Facebook)	Website activity, device info	Advertising (with consent)
Hosting Provider	All website data	Website hosting & storage
Legal Authorities	As required by law	Legal compliance

International Data Transfers

Some third-party services (Google, Amazon, Meta) may process data outside Egypt, including in the United States and European Union. We ensure appropriate safeguards are in place for international transfers.

5. Your Rights & Choices

✓ You Have the Right To:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data ("right to be forgotten")
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing based on legitimate interests
Data Portability: Receive your data in a structured, machine-readable format
Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
Opt-Out of Marketing: Unsubscribe from marketing emails at any time

How to Exercise Your Rights:

To exercise any of these rights, contact us at:

Email: privacy@citymarteg.com

Subject Line: "Privacy Rights Request - [Your Request Type]"

Response Time: We will respond within 30 days

Cookie Controls:

You can control cookies through:

Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies
Opt-Out Tools:
- Google Analytics: Browser Opt-Out Add-on
- Meta Ads: Ad Preferences

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption: SSL/TLS encryption for data transmission
Access Controls: Limited access to personal data on a need-to-know basis
Regular Security Reviews: Periodic security assessments and updates
Secure Hosting: Data hosted with reputable, secure hosting providers

⚠️ Important: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary:

Data Type	Retention Period
Contact form inquiries	3 years or until request deletion
Email newsletter subscriptions	Until unsubscribe
Website analytics data	26 months (Google Analytics default)
Server logs	12 months
Legal/compliance records	As required by Egyptian law

8. Children's Privacy

Our website is NOT intended for children under 18 years of age.

We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at privacy@citymarteg.com. We will delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we may provide additional notice (such as email notification or a notice on our homepage).

Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Information

For Privacy-Related Inquiries: